Our Managed Care Organization
About Community Care Behavioral Health
Our Managed Care Organization, Community Care Behavioral Health Organization (Community Care) is a health insurance company that focuses on recovery, and has a history of helping people with behavioral health needs for more than 20 years.
Community Care helps people who have Medical Assistance (the name for Medicaid in Pennsylvania) get behavioral health care for mental health conditions, substance use disorders, and developmental disabilities.
Finding The Right Resource and Provider For You
If you need help finding local community resources for behavioral health and/or substance use, please reference Community Care's website or contact Member Services. Community Care helps you and your family by:
Listening to your concerns related to behavioral health and substance use.
Providing educational support regarding the complaint and grievance process.
Helping you connect to community supports, available services, support groups, peer and family networks and other available county and public resources.
Determining Eligibility
To determine if you are eligible for these services, Community Care will utilize Medical Necessity Guidelines to see if you qualify to receive services. In most cases, Community Care will ask your proposed agency to provide information as to why you need these services. Community Care will review your request and make a clinical determination regarding your eligibility.
For more information on services and providers in our area, please contact Community Care Behavioral Health via their website for 24/7 support.
Contact Information
Lycoming or Clinton County Member Services: 1-855-520-9787
En Español: 1-866-229-3187
Toll Free Phone Number: 1-877-877-3580
Local Address: 101 W. Third Street, Second Floor, Williamsport, PA 17701
Our Goals at Lycoming-Clinton Behavioral HealthChoices
To improve access to health care services for Medicaid recipients
To improve the quality of care available to Medicaid recipients; and
To be cost effective with Pennsylvania's Medicaid spending.